E-learning has transformed the way organizations develop procurement capability. Providers have invested heavily in richer content, simulations, gamification and interactive learning experiences. Today’s best e-learning programs are more engaging and effective than ever before.
Great content is no longer enough
Despite these advances, learners still need guidance, clarification, feedback and support as they progress through their learning journey.
AI-powered virtual tutors can fill this gap. Learners ask questions and receive immediate answers, tailored explanations, feedback and coaching whenever and wherever they need it.
Importantly, AI can personalise the learning experience. By adapting explanations, reinforcing key concepts and focusing on areas where additional support is needed, an AI tutor can help each learner get more from the underlying learning content.
AI tutors provide personalized learning support to every learner — on demand, anywhere in the world and at scale.
From e-learning to interactive learning
Traditional e-learning is largely predetermined. The learner follows the content, completes the activities and progresses through the programme.
An AI-powered virtual tutor adds another dimension. Learners can interact with the AI tutor — asking questions, exploring topics in greater depth, requesting further explanations and receiving support based on their individual needs.
The learning experience therefore becomes more responsive to the individual rather than being the same learning journey for every learner.
The next evolution of e-learning
The significance of AI is not that it replaces high-quality e-learning content but that it makes that content more accessible, interactive and personalised.
For organisations, this changes how learning can be delivered. The individual support traditionally associated with a human tutor or coach can now be provided by the AI tutor globally at scale.
The first era of e-learning was about delivering content at scale.
This next era is about delivering personalised support at scale.
